Frequently asked questions

Do you have more products than those on the website?

If you have a request for a product you cannot find on the website, please ask us the question.

Can I get samples of the packaging?

We offer samples of most items, contact us with which samples you want and we will help you further.

Do you have certificates for the products?

Yes we have, please contact us if you have specific requests.

Can I create my own packaging?

Yes it can be done for most product types, please contact to find out how it works.

Why should I buy plastic packaging?

Plastic material has many advantages, including the durability of many products. We are happy to tell you more if you are interested.

Can we get help designing the print?

Yes, you can, we are happy to help you design your print. Completely from scratch or according to your wishes and thoughts.

How do I reach you the easiest/fastest?

We always answer the phone and aim to answer everyone email as soon as we can.

Who should I contact?

If you have questions about your order or products, please contact one of our sales representatives or coordinators. If it concerns marketing, contact someone in the marketing department.

Still not sure who to contact?

Contact one of us and we will help you!

How do I place an order?

If you want to place an order, you can submit a request for quotation for it article you wish to order here on our website. Or you can call/email us with what you want to order and we will help you.

What is the Minimum Order Quantity (MOQ)?

As we only target companies and to maintain quality On our packaging, we only offer orders by pallet. The number per pallet and the number of pallets to order are different from Article to article.

Why can't I order less than one pallet?

We want to be able to guarantee a good quality of the goods we sell, That's why we don't break a stool. For food-grade packaging, it is not approved.

Will I receive an order acknowledgement

Before your order is complete, you will receive an order acknowledgement of your order.

Can I shop as a private individual?

We are a supplier and only sell to other companies at the moment. For private individuals, we refer you to retailers of our packaging. Feel free to ask us and we will guide you to a dealer.

Can you stock packaging for me?

We can offer warehousing in our warehouse, please contact us for more info.

How long is the delivery time?

In case of warehousing, we can often offer the item within 3-4 working days. As we offer a wide range of items, the delivery time varies. Always contact us and ask about the particular article you are interested in.

Is the item in stock?

For an updated version on stock status, please contact us.

Standard payment terms

For a first order, prepayment always applies if nothing otherwise agreed. After that, we can in most cases offer an invoice with a 30-day payment period.

What will be the shipping cost?

For prices on shipping please contact us for more information.

Why can't I find any prices on your website?

This is due to many different factors, which results in us not being able tomay have fixed prices on the website. What can determine this is the number, material, volume, print and other specific characteristics of our products. Always contact us to get a quote.